Nathan Pfeiferįor a lot of people (mostly consumers) this isn’t a big deal because the “old” app guides them though installing the new one and it’s a one-time thing. To keep your remote assistance sessions secure, you will need to download the new Quick Assist from the Microsoft Store. But starting in June 2022, the built-in Quick Assist app no longer works and has been replaced with a version that’s available via the Store. Just open the app and type in a 6-character code…then BOOM, you’re sharing screens and getting the help you need. It was built-in to Windows 10/11 so using it is (supposed to be) really easy. Quick Assist is a pretty great way to help another Windows user. Install Quick Assist (offline) from the Store.Sync Intune with the Business Store Apps.You’ll want to test it yourself to be sure how it behaves, but I’ll explain as much as I can below.
The end result was consistently having WebView2 installed for all users and the updated Quick Assist app working for Standard users (and admins). I’ve tested this method on the 64-bit versions of Windows 10 20H2 (19042), 21H2 (19044) and Windows 11 (22000) from fresh installs off the ISO going through Autopilot, and with devices that were already deployed and managed with Intune.
Well, except for maybe running the app itself if and when they ever need your help. The download isįor more information, see the WebView2 documentation.I’ll show you how to deploy the new Quick Assist app from the Store, along with the WebView2 runtime that is required for it to work, all without your users needing to do anything. Administrators can use their own internal procedures toĭownload and distribute Microsoft Edge WebView2 Runtime to Smart View users. Once installed, Microsoft distributes WebView2 updates on a regular cadence, unless aįixed version was installed. WebView2 versions 86.0.616.0 and later are supported. Microsoft Edge WebView2 Runtime, Oracle recommends using the Evergreen version. Organization, then you should ensure that Microsoft Edge WebView2 Runtime is installedĪnd enabled on the machines running Smart View. WebView2 can also be enabled byĮditing the Smart View properties.xml file (by default inĪdministrators: If WebView2 is required to handle the login sequence used by your Section of Health Check (described in Performing a Health Check On Your System in the Oracle Smart View for Office User's Guide). Microsoft Edge WebView2 Runtime installed on the machine and launches the WebView2-basedĬlient machines, users can enable it in the Smart View Options During runtime, Smart View detects the presence of Starting with the 21.100 release, Smart View supports WebView2. Use WebView2, Microsoft Edge WebView2 Runtime should be installed and enabled on each May require newer controls, such as WebView2, to process a complex login sequence. Oracle Smart View for Office uses the Microsoft InternetĮxplorer module to display the authentication page.
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